Privacy Policy
Effective Date: 01/01/2024
At Vistant, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect personal information to provide and improve our services. The types of information we collect include:
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Personal Identification Information: Name, email address, phone number, and travel details.
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Payment Information: Credit card details, billing address.
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Usage Data: Information on how you access and use our services, including IP address, browser type, and activity logs.
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Location Data: GPS data to facilitate travel services like transfers and chauffeured rides.
2. How We Use Your Information
We use your information to:
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Provide travel coordination and concierge services.
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Process payments and manage bookings.
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Improve customer experience and service delivery.
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Communicate with you regarding updates, offers, or service changes.
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Maintain compliance with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with third-party service providers (such as hotels, transportation companies, or event organizers) strictly to facilitate your bookings and travel services. All third-party providers are required to safeguard your information in accordance with our privacy standards.
We may also disclose your information if required by law or in response to legal processes.
4. Data Protection
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access, correct, or update your personal information.
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Request the deletion of your personal information (subject to certain conditions).
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Opt out of marketing communications.